Help Center
Role guides for tournament work
These guides cover the daily work for Player, Tournament Organizer / Tournament Admin, and Referee. Each guide includes quick steps, dashboard tips, and empty-state help.
Platform Admin documentation is intentionally excluded here.
Looking for scheduling tips and format how-tos? Visit the Tournament Guides.
Need organizer access?
Request organizer access before you manage events
If you already have player access and need to manage a tournament, send a request and wait for approval first.
Quick links
Jump to the guide you need
Use these shortcuts to open the guide that matches your dashboard, or go straight to the organizer request form.
organizer
Tournament Organizer / Tournament Admin
Plan the event, manage entries, build draws, and run tournament day.
- Create or open a tournament.
- Confirm the club, dates, and format.
- Review registrations and payments before you publish draws.
player
Player
Register, accept invites, follow your journey, and stay on top of live updates.
- Check invites first.
- Use Events to find open tournaments and register when allowed.
- Use Player Journey and Match Center to follow your activity and live status.
referee
Referee
Respond to assignments, keep courts moving, and enter live scores quickly.
- Open your match queue first.
- Use the score entry screen to update live scores right away.
- Keep the inbox and alerts handy for assignment changes or court rebalancing.